Privacy Policy

1. Introduction

We respect your right to privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or make a booking.

By using this website, you consent to the collection and use of your personal information as described below.

2. Personal Information We Collect

When you complete a booking or contact form on our website, we may collect the following personal information:

Name and surname
Email address
Telephone number
Appointment-related information

We only collect information that is necessary to provide our services and communicate with you.

3. Purpose of Collection

Your personal information is collected and used for the following purposes:

To process and manage appointments
To contact you regarding bookings, services, or follow-ups
To respond to enquiries
To comply with legal and regulatory requirements

Your information will not be used for any purpose other than those stated above without your consent.

4. Protection and Storage of Information

We take reasonable and appropriate measures to safeguard your personal information against loss, unauthorized access, disclosure, or misuse. Personal information is stored securely and accessed only by authorized persons.

5. Sharing of Information

We do not sell or share your personal information with third parties, except where required by law or where necessary to provide our services (such as secure booking or website service providers), and only under appropriate confidentiality obligations.

6. Cookies

This website may use cookies to improve functionality and user experience. Cookies do not collect personal information unless you voluntarily provide it.

7. Your Rights Under POPIA

In terms of POPIA, you have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Object to the processing of your personal information
Withdraw consent at any time

Requests may be made by contacting us via the details provided on our website.

8. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. The latest version will always be available on this page.

9. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details provided on our website.